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Know Your Rights As a Consumer
Do you know that as a consumer (one who spends money to buy any product in Nigeria), you have certain rights (Consumer Rights)? They include:
1. Right to value for money: Products and services MUST give value for money.
2. Right to Safety: Protection from hazardous products, services, and production processes.
3. Right to Information: Provision of information to enable informed consumer choice; and protection from misleading or deceptive advertisement and labelling. …
And that, as a consumer, you also have responsibilities (Consumer Responsibilities)?
Do you know that there is an agency established by the Nigerian Government to protect you as a consumer and defend your rights? That Agency is called the Federal Competition and Consumer Protection Commission (FCCPC) which, “by its mandate, receives and looks into consumer complaints in a bid to ensuring speedy redress for complainants. Any person who uses products or services expects to get value from them. When this expectation is not met, it gives rise to complaints.” Read more …
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